We are seeking a System Administrator to join our IT Operations team, primarily focusing on Helpdesk support. The ideal candidate will have strong experience across Microsoft Intune, Office 365, Azure Active Directory, Windows, macOS, and Linux environments. This role is critical in ensuring smooth day-to-day IT operations, providing timely support to global users, and maintaining compliance with security and operational standards.
The position requires flexibility and willingness to work night shifts, supporting our international offices.
EQS Group is a leading international cloud software provider in the areas of compliance & ethics, data privacy, sustainability management, and investor relations. We help thousands of companies worldwide cultivate trust by simplifying the complexities of compliance, investor relations, and transparent communication with stakeholders.
Transparency is especially important to us. That is why we communicate all our commitments to sustainability, diversity, equality, and well-being on our homepage and our social media platforms. We do this for you, for us, for everyone – fairly and publicly.
The key to our success is hiring talented people who bring passion to the table every day, take responsibility, and support each other in the best possible way to create a trustworthy environment.
System Administrator (Night Shift)
Kochi
Full-time
Permanent employee
JOIN OUR TEAM
OUR CULTURE DRIVES OUR BENEFITS
- You're important! A trusting environment and lifelong learning for your individual development. Set personal development goals, receive support and regular feedback. We support you in equipping yourself for success.
- Living our values! Take responsibility for a variety of tasks, find out what you like to work on, and find your way to make your own personal impact on us!
- Great atmosphere! Regular team events, BarCamps, a talented international team and a common goal that unites us all. Look for yourself at #EQSlife on Instagram!
- Be part of an exciting journey! Contribute to our success story of becoming the leading European cloud provider for corporate compliance, investor relations solutions
- Work-life balance is a must! You will work in our modern office and be equipped with up-to-date hardware. In addition, you will have the opportunity to work remotely, and to flexibly arrange your working hours.
- Health is a priority! We offer a private health insurance, Meal vouchers for your healthy breaks, Additionally, we also have Company-sponsored sports programs.
YOUR IMPACT
- Provide L1/L2 Helpdesk support for global users across multiple time zones.
- Administer and manage Microsoft Intune for device onboarding, compliance, and application deployment.
- Manage Office 365 services including Exchange Online, Teams, OneDrive, and SharePoint.
- Handle Azure Active Directory tasks such as user provisioning, group management, MFA, and SSO.
- Provide technical support for Windows, macOS, and Linux operating systems.
- Troubleshoot hardware, software, and network-related issues for end users.
- Maintain accurate documentation of incidents, resolutions, and procedures in the IT helpdesk system.
- Assist in automation of repetitive tasks and contribute to IT process improvements.
- Ensure compliance with IT security and operational standards.
- Participate in shift rotations and be available for escalation during critical incidents.
THIS IS YOU
- 3–5 years of experience in a System Administrator / Helpdesk role.
- Strong knowledge of Microsoft Intune, Office 365, and Azure AD administration.
- Hands-on experience with Windows, macOS, and Linux troubleshooting.
- Familiarity with ITSM tools (Jira, Zammad, or equivalent).
- Knowledge of endpoint protection, patch management, and device compliance policies.
- Good understanding of networking fundamentals (VPN, DNS, firewalls, etc.).
- Strong problem-solving skills with the ability to work independently.
- Excellent communication skills in English (written and verbal).
- Willingness to work night shifts and flexible hours when required.
Über uns
Thousands of companies across the world use EQS Group’s products to build trust by reliably and securely meeting complex regulatory requirements, minimizing risks, and transparently reporting on business performance and its impact on society and the environment. EQS Group was founded in Munich in 2000. Today, the group employs around 600 professionals and is represented in the world’s most important financial centers.
EQS Group’s products are bundled in cloud-based software EQS COCKPIT. This allows compliance processes in the areas of whistleblower protection, case handling, policy management, and approval processes to be managed just as professionally as business partners, insider lists, and reporting obligations.
Listed companies also benefit from a global newswire, investor targeting, contact management, IR websites, digital reports, and webcasts for efficient and secure investor communication.
At EQS Group we are committed to the principles of equal employment opportunity and inclusion. We think that diverse employees are essential to our success and should be given opportunities to flourish in a barrier-free, non-discriminatory environment. Therefore, we are proud to have an inclusive workplace environment that will foster your development regardless of your race, color, sex, religion, sexual orientation, gender identity, age, national origin, marital status, or any other aspect that makes you, you.
EQS Group’s products are bundled in cloud-based software EQS COCKPIT. This allows compliance processes in the areas of whistleblower protection, case handling, policy management, and approval processes to be managed just as professionally as business partners, insider lists, and reporting obligations.
Listed companies also benefit from a global newswire, investor targeting, contact management, IR websites, digital reports, and webcasts for efficient and secure investor communication.
At EQS Group we are committed to the principles of equal employment opportunity and inclusion. We think that diverse employees are essential to our success and should be given opportunities to flourish in a barrier-free, non-discriminatory environment. Therefore, we are proud to have an inclusive workplace environment that will foster your development regardless of your race, color, sex, religion, sexual orientation, gender identity, age, national origin, marital status, or any other aspect that makes you, you.
Furthermore, at EQS Group, security is everyone’s responsibility. When you become part of our team, complying with our information security policies and taking information security into consideration on a daily basis is an essential part of the job, no matter what your role or title is.
Take a look at Kununu or Glassdoor as well as Ambitionbox for India, to find out what people say about us as an employer!